Caretaking and cleaning

Our caretaking and cleaning teams make sure the areas around multi-storey and low-rise blocks are always kept clean and tidy.

The teams are responsible for the maintenance of our blocks and communal areas. As well as carrying out regular inspections, they do a variety of different jobs such as:

  • Carrying out health and safety checks
  • Clearing rubbish and other hazards
  • Removing graffiti
  • Monitoring repairs in the communal areas
  • Helping you to access your gas and electricity meters

Caretakers are normally on duty from Monday to Friday. Customers who experience home or health and safety emergencies, or are affected by anti-social behaviour outside working hours can contact us on 0300 123 55 22.